Orders for CHICAGO SOLES are not subject to return or exchange once goods have been cut. After receiving your shoes or boots you have 30 days to contact me and discuss needed adjustments. A first adjustment will be performed free of charge and will be done in a timely manner. Any further adjustments will include a cost of studio time and materials.
All adjustments must be preceded by direct contact with me either by phone or in person. This allows me to provide the best service possible for you.